ALBANY, NY -- The following information was released by the New York State Chief Information Officer and Office for Technology (CIO/OFT):
Daniel C. Chan, New York State Acting CIO and Director of the Office For Technology, today announced that CIO/OFT's Empire 2.0 Center of Excellence Website has been recognized by Public Technology Institute (PTI) and the Alfred P. Sloan Foundation as a U.S. leader in the innovative application of Web 2.0 technologies and civic/social media tools to achieve impressive results in citizen engagement, government accountability and operational efficiencies.
The Empire 2.0 Center for Excellence Website is an online, "one-stop-shop" for state agencies and local governments to find information, resources, and tools on social media and Web 2.0 technologies. It is also a forum to discuss and share best practice uses with peers. The Website was designed to dramatically improve government transparency and accountability, increase collaboration, encourage greater citizen participation, and improve operational efficiency.
"I am extremely proud that our Empire 2.0 Center of Excellence Website stood out as one of the pioneers among state and local governments. It is a cost-efficient means to engage users, share best practices, and provide access to important information and tools regarding the use of Web 2.0 and social media technologies," said Daniel C. Chan. "Congratulations to the Empire 2.0 Web Services team and the Empire 2.0 Cross-Agency Working Group team on providing excellent services, while meeting the challenge to effectively interact with citizens, businesses, and visitors with increased efficiency, collaboration, transparency, and openness."
Seventeen state and municipal governments were recognized by PTI for their excellent use of Web 2.0 tools in state and local government. The award winners showcased cross-coordination and functionality for items such as Facebook, Twitter, e-town halls, citizen service request portals, mobile apps, live webchats and multimedia sharing which was targeted to residents, visitors, businesses and employees.
"Fundamentally the awards are to raise awareness of the power of Web 2.0 and social media for governments and to encourage that use," said Susan Cable, Program Manager of PTI's Citizen-Engaged Communities and Web 2.0 programs. "By identifying best practices and sharing that information, other governments can get a vision of how they can be utilized."
Winners will be spotlighted in a publication by PTI highlighting current trends and best practices in emerging social media technologies as they relate to improved government services and communications.
To visit the Award Winning, Empire 2.0 Center of Excellence Website visit http://www.empire-20.ny.gov/.
Additional information on the PTI program and the winners can now be found on the PTI website: http://www.pti.org/index.php/ptiee1/more/723/.
About CIO/OFT
The State Chief Information Officer and Office for Technology (CIO/OFT) provide statewide IT strategic direction, IT policy and centralized IT services to the state and its governmental entities. CIO/OFT provides IT enterprise services to support the missions of state agencies by operating four mainframe data centers 24 hours a day, 365 days a year, including more than 90,000 telecom users, 50 statewide mission-critical applications, a secure network of over 1,600 miles of fiber, including IT operations, telecommunications, Internet and Intranet services, enterprise email systems and support, IT training, networking, data storage and processing. In addition, the agency has a world renowned project management practice, operates a first class technology academy for NY government entities and e-learning program for groups, operates a 24/7 customer care center, develops and supports web applications and assists with application development. For more information, visit http://www.cio.ny.gov. Follow us on Twitter @nystatecio.
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